Privacy Policy

COOKIES AND TRACKING TECHNOLOGIES

Dreamforge 3D uses cookies and similar technologies to improve your browsing experience, analyze website performance, and support marketing through Google Analytics and Google Ads. These tools may collect non-personally identifiable information such as IP addresses, device type, and browsing behavior. This information is used only for statistical and marketing purposes to help us improve our services. You can control or delete cookies at any time through your browser settings. Dreamforge 3D does not sell or share this information with third parties for their own marketing use.

WE WILL NOT SELL YOUR DATA

Dreamforge does not and will not sell any data you submit to us. We will use it to provide you with a better user experience.

TYPES OF INFORMATION COLLECTED AND WHAT IT IS USED FOR

In general, you can visit our Site without revealing personal information about yourself.

Our primary goal in collecting personally identifiable information is to provide you with the best products and services.

The only information we collect from you is data you submit to us voluntarily (e.g., name, email address, phone number, affiliated organization, payment information, shipping information, and product information). In addition, our site utilizes cookies to collect information about visitors. This may include the number of times visited, the average time visited, the time spent on a particular page, etc. By using the Site, you consent to our use of cookies. We will use this information to evaluate the use of our Site and to make improvements to it and our products and services.

We may collect and store the name of the domain and host from which you access the Internet, the Internet protocol address of the computer you are using, the browser software you use and operating system, the date and time you access our Site, and the Internet address of the Web site from which you linked to our Site. We use this information to measure the number of visitors to our Site, the areas of the Site visited, and to make our Site more useful.

We receive and store any information you provide to our Site. You may choose not to provide information, but then you will not be able to use some of the services available on the Site.

Unless we specifically disclose at the time of collection, we will not make your customer-specific information available to unaffiliated organizations for commercial purposes unrelated to our business.

We may use the information provided by you to make the Site easier for you to use, to improve the Site and our products and services, to help you quickly find products and services, and to alert you to certain special offers, updated information about our products and services, and other new services. By providing us with your contact information, you consent to receiving communication from us.

Information about third parties should only be provided if you have demonstrable permission to do so or if the information is available in the public domain. We will rely on the information provided by you as accurate, complete and up to date and you agree to ensure that this will be the case.

HOW DO WE USE YOUR PERSONAL DATA?

We will only process personal data, in accordance with applicable law, for the following purposes:

• responding to your queries, requests and other communications;
• providing the Services including our website and related features, sale of products and services, subscriptions and other Services;
• enabling suppliers and service providers to carry out certain functions on our behalf in order to provide the Services, including web hosting, data storage, identity verification, payment systems, technical, logistical and other functions, as applicable;
• allowing you to use features on our website, when you choose to do so;
• sending you personalised marketing communications as permitted by law or as requested by you. You have the right to unsubscribe by email to sales@dreamforge3d.com;
• serving personalised advertising to your devices, based on your interests in accordance with our Cookie Statement below. You have the right to disable cookies as set out below;
• publishing marketing materials, such as User testimonials. If you wish to make the request that your testimonial be removed you may contact us at sales@dreamforge3d.com;
• connecting you to third party features, such as social media. Our Websites may include social media features, such as the Facebook “Like” button, or other functionality, such as the “share this” button. These features may collect your IP address or the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy statement of the company providing them;
• ensuring the security of our business and preventing and detecting fraud;
• administering our business, including complaints resolution, troubleshooting of our website, data analysis, quality control, staff training, testing of new features, research, statistical and survey purposes;
• developing and improving our Services; and
• complying with applicable law, including in response to a lawful request from a court or regulatory body.

SHARING INFORMATION WITH THIRD PARTIES

We disclose your personal information as described below and as described elsewhere in this Privacy Policy.

We may share your personal information with third party service providers to: provide you with the Services that we offer you through our Website; to conduct quality assurance testing; to facilitate the creation of accounts; to provide technical support; and/or to provide other services to Dreamforge3d.

In order to manufacture the parts you order via the Services, Dreamforge3d may subcontract a Customer’s manufacturing project to one of our Manufacturing Partners. As part of this process, we may share your information with our Manufacturing Partners to enable them to manufacture the parts, assemblies and/or other items disclosed therein.

Dreamforge3d may also share Manufacturing Partners’ personal information with a limited number of third party business partners who enable us to deliver the Services for those Manufacturing Partners who enroll in our payment or card programs. These third party business partners assist us in delivery of the card and payment programs to you. Examples of these third party business partners include payment processors, credit card network services, and banks or financial institutions. The use of your personal information shared with third party business partners will be governed by their privacy policies.

Regardless of any of the choices you make regarding your personal information (as described below), Dreamforge3d may disclose personal information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Dreamforge3d; (c) to protect or defend the rights of Dreamforge3d or users of the Website or Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our Terms of Use.

HOW WE USE COOKIES

Cookies, as used in herein, are pieces of data that are sent by Dreamforge3d to the device you use to access the Site that are then sent back to Dreamforge3d when you visit the Site in the future. Cookies are stored on your device.

Our Site may use cookies in order to enhance your Dreamforge3d experience. Cookies help us to deliver information specific to your interests and to better analyze user traffic patterns so we can better provide content and services.

Cookies do not collect personally identifiable information and we do not combine the information collected through cookies with other information to tell us who you are. Our advertisers and ad servers may also use cookies and other devices to determine on an anonymous basis which advertisements have been viewed and who has responded to them, as well as to provide advertisements to you, but these technologies are not used to collect personally identifiable information about you.

By using our Services, we assume that you accept having us place cookies on your device. Most Internet browsers automatically accept cookies. However, if you, or another user of your device, wish to withdraw your consent at any time, you have the ability to accept or decline cookies by modifying your browser setting. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website, our platforms and Services.

ACCURACY OF PERSONALLY IDENTIFIABLE INFORMATION

It is important that the personal information you provide to us is accurate. Please contact us at info@dreamforge3d.com to update or correct any personal information.

LINKS

Our Site may contain links to other sites, including social media like Twitter, Facebook, Instagram, and/or LinkedIn. We have no control over the privacy practices of such other sites and your use of such other sites services may be governed by different privacy policies and terms and conditions. We recommend that you read the terms and conditions, including privacy policies of such other sites prior to use.

We are not responsible for the privacy practices or other aspects of third-party sites.

MINOR’S USE PROHIBITED

Minors are not eligible to use our Site and we ask such persons not use the Site and not submit any information to us.

SECURITY

No data transmission can be guaranteed 100 percent of the time. While we strive to protect your information, we cannot warrant the security of information provided to us online. However, once we receive your information, we will do our best to ensure that our systems are functioning properly and will use reasonable and customary efforts to protect the information.

We will use appropriate technical and organisational information security measures to try to prevent unauthorised access to your personal data. Some of these measures include encryption software, firewalls, and use of Secure Socket Layers (SSL) protocols.

Where you have created or received a password or verification link which enables you to access certain parts of our website or content, you are responsible for keeping such information confidential. We ask you not to share such information with anyone.

CHANGES TO THIS PRIVACY POLICY

Because of the evolving nature of technologies and the way we conduct business, we may amend this policy from time to time and will post any revisions on here. Your use of the Site after such revisions is an acceptance of such revisions.

DEFINITIONS

As used herein, the following terms have the following meaning:

Dreamforge3d Inc. is a corporation with offices located at 2950 Hwy Drive, Trail BC, Canada, V1R 2T3 (together with our subsidiaries) (“Dreamforge3d,” “we” or “us)

As used in these Terms, “Site” refers to the Dreamforge3d website including www.dreamforge3d.com and all networked websites operated by or for Dreamforge3d, including the Web Portal, and all data, text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code made available by or through the Site (“Content”).

As used in these Terms, “you” refers to you, the user, including any entity you represent or on whose behalf you are accessing the Site.